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Powering a Bright Future With Integrity

Sonnedix is committed to the highest ethical standards in our work and in our interactions with customers, suppliers, utilities, co-investors, competitors and our community. An important aspect of accountability and transparency is a mechanism to enable all individuals to voice concerns in a responsible and effective manner when they discover information that they believe shows wrongdoing. As a reporter, you are not required to identify yourself, whether submitting your report by webform or by telephone. Providing your name contact information is entirely optional.

What category or types of concerns should I raise?

Despite this commitment, you may observe conduct that concerns you or that seems to violate the Sonnedix Code of Ethics and Business Conduct, our policies, procedures, guidelines, or the law. Some examples are concerns regarding financial wrongdoing, harassment, discrimination or other issues in the workplace, data privacy and information security, third party vendor management issues, misuse of company assets, fraud, human rights, unfair business practices, conflicts of interest, and more. If you observe or suspect misconduct, you are encouraged to speak up. You allow Sonnedix to investigate and address the issue by doing so. Remaining silent about potential misconduct may worsen the situation and undermine Sonnedix’s reputation and trust.

What type of information do I need to provide?

When submitting your report, please keep in mind that the information you provide or the allegations that you make could result in decisions that affect Sonnedix personnel and other third parties involved in the matter. Please kindly provide us only with accurate information to the best of your knowledge.

To ensure a comprehensive and fair investigation, we ask you to provide as much information as possible, all relevant facts (including what happened, who was involved, where, when did it happen, and how did it happen), along with thorough explanations. Reports which lack details or evidence may not justify further investigation or review.

Who does the Speak Up Policy apply to?

Sonnedix personnel is responsible for ensuring that his/her/their conduct and the conduct of anyone reporting to them fully comply with all applicable laws and the Sonnedix Code of Ethics & Business Conduct. Failure to comply will result in disciplinary action, and may lead to termination of employment with Sonnedix.

Additionally, we expect Sonnedix third parties, consultants, contractors, and anyone assigned to provide temporary work or services for Sonnedix, to follow the Sonnedix Code of Ethics & Business Conduct in connection to their work for our company. Failure to do so may result in termination of their relationship with Sonnedix.

Our Values & Behaviors

Our values and behaviors are at the core of our culture.

They drive us forward as we strive to do better each day, leading the path to achieve our purpose.

What not to report

The reporting channels described above are available for integrity concerns. Individual employee grievances / complaints relating to job performance, and complaints related to the terms and conditions of employment should be reported through the Sonnedix People team directly and are not considered integrity concerns by nature.
 
If you are experiencing an issue with a colleague’s behaviour which does not align with our inclusive culture and values, in addition to Sonnedix Speak Up Policy, please refer to Sonnedix Equal Opportunities & Dignity at Work Policy. This also includes addressing harassment and bullying. As a general guideline, if your concern relates to a disagreement or disrespect, first consider whether the most effective way of addressing it is to discuss it with the person involved. If this would not be appropriate, you may raise it through the channels laid out in the Equal Opportunities and Dignity at Work Policy, and if you feel that your concern is not satisfactorily addressed, then you may use the Integrity Reporting Channels.

Next steps after reporting

Concerns reported via the Sonnedix Web Integrity Portal or Sonnedix Integrity Hotline are received and processed by an independent service provider (Ethico) and this provider is available 24 hours a day, 7 days a week. At the end of your report, you will be given a report number so that you can follow the progress of your report online or by telephone. Record the report number and password and keep them in a safe place. The independent service provider forwards the report through the Ethico secure website to the Sonnedix Ethics & Compliance team. All reports are subject to appropriate investigation and are brought to full closure.

Sonnedix values the help of employees who identify and speak up about potential concerns. Speaking up is encouraged, and employees who speak up are protected from victimization and retaliation for concerns raised in Good Faith (believed to be true). Sonnedix will take all reasonable steps to ensure confidentiality throughout the reporting process, and you will be treated with respect and care. If a reporter informs Sonnedix about retaliation, Sonnedix takes this seriously and investigates. Sonnedix will discipline anyone who engages in retaliation.

The Sonnedix Ethics & Compliance Hotline is not an emergency service. Do not use this site to report events presenting an immediate threat to life, property, or the environment. Reports submitted through this service may not receive an immediate response. If you require emergency assistance, please contact local emergency resources.

This site is hosted on Ethico’s secure servers and is not part of Sonnedix’s websites or intranets.